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Terms of Use - Last Updated 25/10/2020


Section 1: Acknowledgements

Section 2: Right to Amendments/Change.

Section 3: Website Content

Section 4: General Terms of Business

Section 5: Access and Membership

Section 6: Marketing

Section 7: Improper Use

Section 8: Limitation of Liability

Section 9: Jurisdiction

Section 10: Contact information


Section 1: Acknowledgements is owned and operated by Fire and Iron Productions Ltd.


The following terms list how you, the user, may use the website and services offered by Fire and Iron Productions Ltd.


This website offers information on the company’s services, information about the company and its members, news and updates about the company’s business activities, testimonials and previous clientele, examples of past work, a booking system for hired space usage, contact information and contact form for the company, frequently asked questions page, our terms of use, privacy policy and cookie policy.


By accessing and using our website you approve you have read, understand and agree to be bound by the following terms and conditions.


Section 2: Right to Amendments/Change.


We reserve the right to modify these terms from time to time in order to reflect the ever growing and changing nature of our company. We therefore ask that you periodically check these terms to ensure you are in agreement with its contents. We agree to notify our users of any material changes to our terms when they occur. Continued use of the website after any such change constitutes your acceptance of the new terms.


If you do not agree with any of the current or any future version of these terms, please do not continue to use or access our website or services.


We also reserve the right to modify the nature, description and content of our website and services. It’s not always possible to prepare for every eventuality and so we may, without prior notice, make changes, stop providing our website or services in whole or in part, or create limitations and/or restrictions for them.


We may also temporarily or permanently terminate or suspend access to our website and services without notice and liability, for any reason or no reason. We do however agree to honour the previous terms for any incomplete services with a paid deposit before such changes.


Section 3: Website Content


We exclusively own or are licensed to use all intellectual property contained on the website, and retain the rights to do so in accordance with copyright law worldwide. This contains but is not limited to all video, images, graphics, logos, text, audio, music, copyright, and intellectual property rights.


You do not have the right to use any of the intellectual property on the website for commercial usage without express permission from Fire and Iron Productions Ltd. You may not claim any of the intellectual property as your own work and we must be acknowledged as the original author of all materials used or shared from the website.


Additionally, the downloadable members only content is available for use under the creative commons attribution license and by downloading this content users agree to be bound by these additional terms.


Linking to our website is permitted, as long as it is done in a way that is fair, legal, does not damage or take advantage of our reputation, and does not claim an association, approval or endorsement by the company where none exists.


Section 4: General Terms of Business


Our website allows you to submit requests for a quote on work through our contact form page.


We reserve the right to refuse quoting for and/or providing a service to anyone at any time, in compliance with English law. An initial estimated quote will be made provided that:


  • The client has all legal rights, and/or necessary licenses over any submitted content.


  • The work request is not for the sex/pornographic/adult-entertainment industry and the content does not contain any pornographic or indecent material.


  • The client understands that any additional requests made after the initial quote will be factored into the final invoice.


  • The client acknowledges the initial estimated quote is not binding, and the final invoice may be more or less than the quoted amount.


We can then accept the work if both the above and the following conditions are met:


  • We receive a deposit for half the value of the initial estimated quote with the understanding the client will be fully responsible for settling the remaining balance upon completion of the services, whether it is above, below or the same as the initial quoted pricing.


  • The transaction is made by someone over the age of 18.


  • Pre-recorded footage containing minors or vulnerable persons is submitted with parental/guardian/carer consent.


  • The resulting work will not be altered unless permissions have been given by Fire and Iron Productions Ltd.

In addition, our site offers the ability to book a timeslot for hiring our studio space, payment will be taken by the site upfront and any cancellations must be carried out with at least twenty-four hours notice prior to the timeslot in question.


In return we agree:


  • To provide our services as laid out in the quote/description.


  • To provide our services for reasonable price.


  • To perform all services with reasonable care and skill.


  • To carry out the work in reasonable time.


  • To keep all work confidential unless stated otherwise by the client.


  • To give the client license to use the resulting material commercially.


Whilst personal taste is not valid grounds for a claim, if the client is unsatisfied with the work we have provided due to any of the above assurances not being honoured, and can provide compelling evidence for this, we promise:


  • to redo the element of the service that's inadequate, or perform the whole service again at no extra cost, within a reasonable time and without significant inconvenience to the client.


  • where repeat performance is impossible, or can’t be done within a reasonable time or without causing significant inconvenience, clients may claim a price reduction. Depending on how severe the failings are, this can be up to 100% of the cost.


  • to process any approved refund within 14 days of agreeing to the entitlement.


We will not process a refund if the client has not paid the full balance due for the work, prior to making the claim.


If payment is not received due to bounced cheques/cards or insufficient funds, we will immediately cease all work on the clients project and sue for three times the value of the work including any legal fees incurred from the claim and/or lawsuit.


Section 5: Access and Membership


Although we place no age restrictions on our site, you are not allowed to use this website if doing so is prohibited in your country or under any law or regulation applicable to you.


Our site offers a membership login which users can sign up to. By signing up as a member you agree to these additional terms:


  • You have full license to use any content you upload to the site.


  • Your comment posts will not contain or contain links to: self promotion, excessive profanity, hate speech, threats, unconsented content of minors or vulnerable persons, illegal material, promotion or glorification of self-harm, adult content, violent content, gore and mutilation, materials relating to human trafficking and/or prostitution, malicious sites, spam, confidential information.


  • You will respect other members, and not harass or target abuse at them.


  • You will not deceptively obtain personal information from others.


  • You will not use our website to conduct illegal behaviour such as fraud or phishing.


  • You recognise that your profile and profile activity will be visible to other users.


In return, we offer the following for our member users the ability to interact with our blog posts by liking them or leaving comments.​​​


We reserve the right to suspend or cancel your member account temporarily or permanently without notice and liability for any reason including if, at our sole discretion, we believe you have violated any of the terms set out here.


You also have the right to opt out by suspending or cancelling your own account and can do so at any time.


You acknowledge that in both scenarios your profile will no longer be publicly visible, and you will no longer have access to any of the features or benefits associated with a members account, as listed above.


Section 6: Marketing


We collect information on the users of our website so that we can improve our services and provide the best experience possible.


From time to time we will create promotional messages or materials which we feel will be of value and benefit to our users. By using our contact form and/or signing up to our membership pages you consent to receiving these materials by any of the contact information you have provided us with.


If you do not wish to receive these messages, please let us know!


To find out more, how we use your data, or to make requests regarding your data, please visit our Privacy Policy. We also use cookies on our site, which you can find out more on in our Cookie Policy.


Section 7: Improper Use


Any breach of these terms will terminate your right to use our website and services.


Additionally, you must not misuse our site by intentionally introducing any form of technically malicious software to our site. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected with our site. You must not carry out any other type of malicious technological attack on our website.


Any of these instances constitutes a criminal offence and will be reported to the relevant authorities along with any information we hold on you.


Section 8: Limitation of Liability


To the maximum extent permitted by English law, we assume no liability or responsibility for any errors, mistakes, or inaccuracies of content. Additionally:


We will not be liable for any loss, damages, or misuse of data caused by a unauthorised access to our site’s servers or database, a compromised site or technological attack. We are also not liable for the effects of any malicious software through the use of our site or downloading its content during an event such as this.


Any materials on our site are for reference use only and do not constitute as official advice. We do not accept any liability or responsibility from any reliance placed on such materials by any visitor to our site or by anyone who may be informed of any of its contents.


Any links to third party sites contained within our website are provided for information purposes only. We accept no responsibility for the contents of those websites or for any loss or damages from their usage.


You are responsible for making the necessary arrangements to access our site and we do not accept liability for an inability to access our site or its unavailability for any given period of time.


Section 9: Jurisdiction


The terms of this agreement are to be solely governed by English law. You agree that any dispute requiring a courts judgement, that has arisen from or in connection to this agreement, will be settled exclusively under the jurisdiction of the courts of England and will be pursued within a suitably competent court in the City of London.


Section 10: Contact information


If you have any questions or concerns about our terms, our contact information is as follows:



T: (+44)1702 864 259

Postal address:

Fire and Iron Productions,

Suite 9 Chichester House,

45 Chichester Road

Southend On Sea




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